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H
heimann-services
March 15, 2023
Question

Hi I need to run an unscheduled payroll there seems to be no option to do this on QuickBooks online anymore???

  • March 15, 2023
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

M
Mich_S
March 16, 2023

I see you want to run an unscheduled payroll in QuickBooks Online, heimann. I'm here to share some tips and workarounds so you can have this done in no time.

 

Currently, the option to set up unscheduled payroll is unavailable in QBO UK. For QBO Standard Payroll, you can only do regular payroll. Learn more about moving employees between pay schedules in this module: Multiple Pay Schedules in QuickBooks Online Standard Payroll.

 

If you're using Advanced Payroll, you'll want to create a new pay schedule instead. Simply go to the Payroll page and select the New Pay Run option. Fill in the following information in the Create New Pay Run box:

 

  1. Pay Schedule 
  2. Pay Period Ending
  3. The date pay run will be paid
  4. Manually add employees to pay run
  5. Create pay run with empty pays 

 

Browse this for the detailed steps: Create a New Pay Run on QuickBooks Online Advanced Payroll.

 

If you're good and you want to manage employees, see this guide: Edit employees in QuickBooks Online Standard Payroll.

 

Keep in touch if you have more questions about payroll or QuickBooks. We're here to back you up. Take care and stay healthy!

H
heimann-servicesAuthor
March 16, 2023

This does not help to create another pay schedule as i need to pay employees who are already on a another pay schedule as a one off for as unscheduled payrun. When i create a new schedule it does not let me add my employees to it as they are all assigned to a different schedule.

G
GeorgiaC
March 16, 2023

Hi heimann-services, thanks for getting back to us - are you using the Standard or the Advanced version of QuickBooks Payroll, and is the pay period the same as the scheduled pay run? 

G
GeorgiaC
March 16, 2023

It wouldn't be recommended to do this, as it requires removing the standard payroll plugin and payroll data is not able to be migrated (meaning year-to-date information would need to be entered each time). 

H
heimann-servicesAuthor
March 16, 2023

so if i upgrade to Payroll advanced my data will not automatically move over?

A
Ashleigh1
March 16, 2023

Hello Heimann-services no your data doesn’t automatically get moved over when you update from standard to advanced payroll. You would need to ring the support line on 0808 234 5337 so they can raise this up to our tier 2 team who will then be able to migrate the data across for you.  So no the only thing that moves over is some employee details, you would have to input all the data again such as ni number, YTD figures if before end of year.

Daniela_A
Daniela_A
March 19, 2023

Hello there, @heimann-services.

 

Allow me to chime in and point you in the right direction. 

 

I understand the need to run this unscheduled payroll to your employee. However, at this point, it would be best to contact our Payroll Support so one of our specialists can help and guide you further with this matter. 

 

Please follow these steps to get in touch with them:

 

  1. In your company, go to the Help icon to choose Contact Us.
  2. Type the issue/topic under the What can we help you with section and then hit the Let’s talk button.
  3. Scroll down to select the Get a callback option and then enter your contact information.

 

Here's an article to help guide you more about the Standard Payroll in QuickBooks: QuickBooks Online Standard Payroll Hub.

 

Please reply to this post if you need further assistance or have other payroll concerns. We're always here to lend a hand. Stay healthy.

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