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R
rogerabritt
June 26, 2020
Question

Hi, it seems the activation emails for the employee portal are no longer being sent. Is this a known issue as with payslips that aren't sent within the advanced paroll?

  • June 26, 2020
  • 1 reply
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1 reply

A
Ashleigh1
June 26, 2020

Hello Rogerabritt, 

 

Are you getting any error messages show up when you try and send the emails? 

R
rogerabrittAuthor
June 26, 2020

Hi Ashleigh

 

No error messages, it says the have been emails sent, this is true if I try within settings or the individual employee's page. It's worked before but I only tested a couple of employees at the time, which were fine, this was about 2 months ago. Needed to it yesterday for all employees as the payslip email function isn't working and..... nothing....

 

Thanks, Roger.

A
Ashleigh1
June 26, 2020

Hello Rogerabitt, 

 

Thanks for clarifying that for us, here is a link that should help sort your issue, if you still have problems. Please reach back out to us here. 

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