Question

Hi, we use Brightpay for our payroll we then have to input this data to QB online - we are struggling to get the information processed correctly.

Forum|Forum|3 years ago
February 15, 2023
2 replies
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On the old desktop version we used to process as a journal and breakdown the tax, NI, pension etc but this online version doesnt seem to want to process this. When we pull up a cost report it has negatives where positives should be and visa versa but with no rhyme and reason - can anyone talk me through how to process a payslip from another package onto QB - an easy step instruction ?
TIA

QuickBooks Online

C

Carneil_C

Hi there, enquiries.

I've come to lend a hand with this payroll issue with your QuickBooks Online. I'll also point you in the right direction on how you can take care of this query.

We can use the manual journal entry method to get around this issue. Here's how:

Click + New and select Journal entry.
On the first line, select an account from the Account field. It depends if you need to debit or credit the account. Enter the amount in the correct column.
On the following line, select the other account you're moving money to or from. It depends if you entered a debit or credit on the first line. Enter the same amount in the opposite column.
Review the amounts - you should have the same amount in the Credit column on one line and the Debit column on the other. It means the accounts are in balance.
Enter information in the memo, so you know why you made the journal entry.
Hit Save and new or Save and close.

However, this process can be tricky. It requires assistance from your accountant to ensure that the journals will be posted accurately to your accounts. In case you're not affiliated with one, you can utilize our Find an Accountant tool to look for one in your area.

If you need further help recording journal entries, I'll add this article for your reference: Create journal entries in QuickBooks Online.

I'm more than willing to assist you if you have any payroll-related concerns. I'm determined to ensure you'll be able to achieve your goal. Stay safe at all times.