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Serena76
May 25, 2021
Question

HMRC and P32 difference in advanced payroll

  • May 25, 2021
  • 1 reply
  • 0 views

I am hoping someone can help.

 

I had a issue where QB advised I would have a week 53 even though it was only 3 days not a full 7 day week. I followed their advice but then found I didnt have a week 1 so had to roll back and change it all to get a full week 1 (no week 53 needed at all)

Paid what was listed on my P32 for that month (march-april) now i have a HMRC fine as they say I under paid. Im hoping this is simply where the cross over occured even though HMRC said they had sorted the error and had recorded my week 53 as week 1. (April-May seems to be correct as they say they received the same as my P32 for that period.

How do I make sure it will sort itself out? Do I meed to send EPS reports or anything?

1 reply

M
MadelynC
May 25, 2021

I’m happy to assist you today, @Serena76.

 

To ensure that everything is sorted out, you’ll need to contact our Customer Care team. With their tools, they can determine what documents you need to comply with to settle the issue.

 

Here’s how:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat available all day, Monday-Friday.
    • Call us. Monday-Friday, 8:00 AM to 10:00 PM and Saturday-Sunday, 8:00 AM to 6:00 PM.

 

You can bookmark these resources for more information about reports, employees, and payroll:

 

Please don’t hesitate to leave a message if you have additional payroll concerns. I’ll be here. Always take care!

E
emmam6
October 4, 2022

Hello Community Users! We just wanted to add some clarification to this thread. You won't be able to submit historic EPS's not via QB,.  If you  have been using the wrong pay date and in that case allocating it to the incorrect month, It would be a case of sending an FPS as a correction. We have included an article on doing that in advanced payroll here. Any questions or similar situations you need help with feel free to add onto this thread.

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