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November 26, 2019
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How can we amend the default email sending payslips?

  • November 26, 2019
  • 1 reply
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Best answer by payment after leaving

Hi elaine6

 

If you are using either Paysuite or the Standard Online payroll systems you are not able to edit the email content. If you are using the Advanced Online you also are not able to amend the default content however you are able to add additional wording to the message that accompanies the email. Payroll settings > Pay slip settings > select edit under Custom message for the pay slip notification email.

1 reply

November 26, 2019

Hello @elaine6,

 

As of the moment, there's isn't an integrated way that'll let you amend or change the email address in sending your employee's payslips.

 

In the meantime, you can manually save and send your employee's payslips through your personal email. To do so:

  1. Go to Employees.
  2. Find and open your employee's profile.
  3. Under Payslips, select the payslip that you want to send to your employee.
  4. Select the net amount of your employee's payslip to open it.
  5. Click Print Payslip so you can save it.

From there, you can compose a new email message for your employee and include the payslip you recently saved. To add, here's an article you can read to learn more about your employee's payslip: Payslips in QuickBooks Online Standard Payroll.

 

In case you need some related articles in managing your employee's payroll, you can visit our Payroll Articles hub for reference.

 

You can always leave a comment below if you have any other concerns. I'd be glad to provide further assistance.

elaine6Author
November 27, 2019

Thanks but I mean the email content that the payslip is automatically attached to.  I'd like to make this more specific to our team.

November 27, 2019

Hi elaine6

 

If you are using either Paysuite or the Standard Online payroll systems you are not able to edit the email content. If you are using the Advanced Online you also are not able to amend the default content however you are able to add additional wording to the message that accompanies the email. Payroll settings > Pay slip settings > select edit under Custom message for the pay slip notification email.