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A
ariel2
January 5, 2023
Question

How do a re-enroll an employee in our pension?

  • January 5, 2023
  • 1 reply
  • 0 views

I have an employee who opted out of our auto-enrollment pension, but who has now changed their mind and would like me to re-enroll them.  How do I do this?  Can I do it immediately (i.e. in payroll period after the opt out)?

 

In the employees account I can see the details of the enrollment and opt-out process that I have processed, but how do I re-enroll them?  There is a button 'Un-assign Pension' but I'm reluctant to touch this without guidance! (using Advanced Payroll)

1 reply

JessT
JessT
January 6, 2023

Hi ariel,

 

I would recommend getting in touch with our dedicated QBO Payroll team for the UK accounts about this specific payroll question. That way, we can be sure that you'll have the correct setup.

 

  1. Click on Help and click the Search tab.
  2. Click Contact Us at the bottom.
  3. Enter a sentence to describe your concern and click Continue.
  4. Choose Start a chat.

 

The UK Community team will be available during the usual business hours in the UK.

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