How do I access payroll? I have looked through all sections but still cannot access

Hello there, @hendersongardens.

Let me help you access payroll within your QuickBooks Online account.

First, make sure you have an  active payroll subscription to access and process payroll. You can check it from the settings Gear icon> Account and settings> Billing & Subscription.

However, if you're unable to view the Payroll menu, we can perform some basic troubleshooting steps to get this fixed.

Additional reference:

First, let's verify if the browser is causing the issue of why you're unable to access payroll. Log in to QuickBooks in a private browser. This recommendation helps to resolve this unexpected behavior.

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

If it works fine, we can clear the cache of your regular browser. This helps remove any browser-related issues and refresh your browser's settings. Alternatively, you can use other supported browsers. 

You'll want to get additional details about managing your payroll depending on the versions you have.

• QuickBooks Online Advanced Payroll hub.
• QuickBooks Online Standard Payroll hub.

Please let me know how it goes. I want to make sure you're all set. If you still have concerns, just let me know by commenting them below. Take care and have a good one, hendersongardens.