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November 2, 2024
Question

How do I change back to standard payroll? they have changed the format and I don't know if its been submitted properly

  • November 2, 2024
  • 1 reply
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1 reply

November 2, 2024

I got you, Babezipllyn. Let me route you to the right support to downgrade your QuickBooks Online (QBO) payroll subscription.

 

To downgrade your payroll subscription, I recommend contacting our Payroll Support team to double-check the specific information submitted from the format you've always used. They have the necessary expertise and resources to guide you through this process securely and efficiently.

 

Here’s a step-by-step guide on how to get in touch with them:

 

  1. Click the Help icon on the top right.
  2. Proceed to the Search bar and type "contact support" in the chat box and press Enter.
  3. Click Contact Us at the bottom of the screen.
  4. Choose between Chat with us or get a Callback.

 

You may also find this article helpful for more information when changing subscriptions: Upgrade or downgrade your QuickBooks Payroll plan.

 

Additionally, consider reading this article to familiarize yourself the features with payroll subscription: QuickBooks Online Standard Payroll Hub.

 

Remember, I'm always here to assist you in managing your payroll subscription, so please don’t hesitate to reach out whenever you need assistance.