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May 1, 2020
Question

How do i do the upgrade from paysuite we currantly do not use it as are accountant has been doing the wages for 2 years so i have back up all yhe old files from paysuite

  • May 1, 2020
  • 1 reply
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1 reply

MaryLurleenM
May 2, 2020

Hello there, t.p.a.h,

 

Our QuickBooks support can help you with the PaySuite upgrade, I recommend reaching out to them. They can pull up your account and guide you through the process.

 

Here's how:

  1. Click the Help icon.
  2. Select Contact us.
  3. Enter PaySuite, then click Let's talk.
  4. Select from Start messaging or Get a callback.

Note that our support hours has changed to 6 AM-6 PM PT Monday-Friday. This is due to limited staffing and COVID-19.

 

You can also check this article for reference: Upgrading from PaySuite - FAQ.

 

Let me know if you have other concerns.