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briggsee
briggsee
Nov 4, 2021 1:48 PM UTC
Question

how do I handle FAMILY LEAVE in Advanced payroll

In NEST my employee's contributions are reduced whilst on Maternity Leave but QB payroll doesn't allow me to make this change to their deductions

1 reply

Ashleigh1
Nov 4, 2021 3:51 PM UTC

Hello Briggsee, 

 

Welcome to the Community page, 

 

What happens when you try and change the deductions.; We would suggest you ring the helpline on 0808 234 5337 and then you will be able to set up a screenshare with the agent and they will be able to see what you see and help you get it resolved. The helpline is open mon to fri 8am til 7pm.  

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