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Oct 21, 2021 8:53 AM UTC
Solved

How do I have two people inputting information on the same account app?

I have just signed up as a starter business and there are 2 of us that need to record receipts etc
EmmaMAnswer
Oct 21, 2021 3:10 PM UTC

Thank you for the guide and information. The. 'manage users' option does not appear in my settings and so does this mean I need a different subscription?

 


Hello deborahj-spooner, We've checked and you do have the option for 3 main users and 2 accountant users in the package you have. It may be a visual error can you try on the private window and if it does the same thing send us a screenshot of what options you see in the settings cog in QB on a browser version?Thanks

7 replies

Oct 21, 2021 9:29 AM UTC

Hi deborahj-spooner What type of account do you hold with us, is it a SimpleStart, Essentials, or Plus product?

Oct 21, 2021 9:42 AM UTC

Hi John

Thank you for your reply. I have signed up for a trial of 'Essentials'.

 

Oct 21, 2021 9:43 AM UTC

It is a 4 month paid half price subscription