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L
LBpal
August 8, 2023
Question

How to stop the automatic posting of journal in payroll advanced?

  • August 8, 2023
  • 1 reply
  • 0 views

I want to manually post the journal for each pay run but cannot see any function to turn off the posting of journal - is there such a thing?

 

The reason being, I have clients who sometimes come back and change their payroll data, so if I unlock the payrun, amend, re-submit fps, then the original journal has been posted with incorrect figures.  I keep reading a help topic which says I can unapprove a singular employee, amend and then resubmit fps and QBO will post a reversal journal, but I cannot find the 'unapprove' tab anywhere!

1 reply

D
DebSheenD
August 8, 2023

Hello, @LBpal.

 

Thanks for getting back to us here in the Community space. I can share information about how you can update your automatic posting of the journal in payroll advanced in QuickBooks Online.

 

You'll need to contact our Payroll Support Team. They may check your account and help you with this.

 

Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday). For QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you. 

 

In addition, you can check out this article to know more about managing your payroll accounting preferences to track your payroll transactions in QBO: Change your accounting preferences in QuickBooks Online Payroll.

 

Drop a response below if you need more assistance updating your payroll information. We're always available to help you out. Have a great day.

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