Skip to main content
January 15, 2020
Question

I am facing an issue with employee payslip, which is not coming up to right amount when it calculated on hourly basis in QuickBooks. urgent help needed.

  • January 15, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 15, 2020

Hi @accounts211,

 

I'd appreciate it if you could provide additional details about your question with an employee's payslip. 

 

Details like the payroll service you're using. I'd suggest you ensure that the deductions for this specific employee are properly set, and the number of hours entered as well.

 

In case you're having problems looking for the cause of this issue, I'd suggest contacting our Technical Support team for assistance. They can pull up your account information within a secure environment, and they can use a screen share tool to take a closer look at your issue.

 

Here's how to contact Technical Support:

  1. Log in to your QuickBooks Online company.
  2. Click the Help menu.
  3. Select Contact us.

If you're using QuickBooks Online Standard Payroll, you can keep this article for reference: QuickBooks Online Standard Payroll Hub

 

Feel free to leave a comment below if you have any other questions in mind. I'll be sure to get back to you.