I am trying to file my Vat return for previous quarter and on the Taxes page, the File a submission button has disappeared! As has my previous submissions! Any ideas?!

Hi, @jonathanwalkerql.

I'm here to present some tricks so you're able to file the VAT return in QuickBooks Online (QBO) before the deadline. 

I've checked our reports about the File a submission button has disappeared on the Taxes page but I didn't see any similarities on this. A bunch of cache files on your browser can sometimes cause this to happen. With this, I'd suggest doing some primary troubleshooting steps to shut away from the problem. 

To start, let's access your account via incognito. These browsers won't collect any browsing histories. 

Here are the shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

Once logged in, re-visit the Taxes window to verify it's already working appropriately. If it's, you'll need to go back to your usual browser and clear the cache. So, it will speed up your overall browsing experience and help fix these issues. Using other supported browsers is a good alternative too.

Once you've done filing the return, you can always check the file status in the VAT Detail Report. See the sample screenshot below. 

For more details, check out this article: Submit a VAT return in QuickBooks Online.

Additionally, please browse through these articles about handling VAT refunds, forms, and other relevant topics. 

• Record a VAT payment or refund [Video]
• Taxes 
• VAT exceptions and reports

Please know that you're always welcome to leave a comment below if you have additional questions about taxes. I'm eager to help. Be safe.