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May 24, 2024 9:20 AM UTC
Question

I am using Core Payroll. The employer address has been updated on payroll setting plus the company setting. For some reason the old address is still showing on payslip.

On P60, New address is shown but on payslips still shows the old addresss.

1 reply

May 24, 2024 11:26 AM UTC

Hello and welcome to the QuickBooks Community, bookkeeper1-live

 

We'll be happy to assist you with updating the business address on the pay slips in QuickBooks Online Core Payroll. 

 

First, please check that the correct address shows within the General tax info profile (Take me there).

 

Please then confirm if the payroll for the period that the pay slips are relating to was ran before or after updating the address in QuickBooks. We'll be on the lookout for your response!