I cannot get the keystrokes to work and its driving me mad and taking forever to get anything done

We have a separate thread with a similar question, JulieD2.

Let me give you this link so you can see the answer provided by my colleagues:  https://quickbooks.intuit.com/learn-support/en-us/install/re-shortcuts-are-not-working-please-advise-they-dont-work-even/01/401443#M12169.

However, if you're referring to keyboard shortcuts that are not working, follow these steps that can resolve issues like this:

1. Switch to an incognito/private browsing session.
2. Log back in to QuickBooks and try if its already working. If it does, switch back to the original browser or regular browsing session.
3. Delete the temporary saved files and stored cache. Here's an article on how to do it: Delete or disable cache and temporary internet files in your web browser.
4. Alternatively, you can also a different browser to further isolate the issue. Google Chrome, Mozilla, Microsoft Edge, and Safari works well with QuickBooks Online.

Post a reply below if you have follow-up concerns. The Community is always here to help.