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August 31, 2024
Question

I cannot submit FPS to HMRC for August Payroll. payroll tax centre shows no actions, and its not submitted already on archived forms. archive is missing other old months?

  • August 31, 2024
  • 2 replies
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2 replies

August 31, 2024

I can assist in submitting FPS in QuickBooks Online (QBO), bristol. This is to keep compliance with the HMRC regulations and accurately report payroll information.

 

Beforehand, do you encounter any specific error messages or codes? This is to see if we have reported issues about this matter and provide the necessary steps to rectify it. Also, you can visit this article if the error encountered is one from the list. This also includes the steps needed to fix: Fix payroll error codes in QuickBooks Online.

 

Otherwise, we can perform troubleshooting steps to help address unusual behavior in QBO. We can access your company file and submit this form using a private window. A private window is a helpful tool for troubleshooting browser-related difficulties, as it won't preserve any history. The following are the keyboard shortcuts:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

 

Once done, it is recommended to clear your browser's cache or cookies to avoid similar issues in the future. Alternatively, opting for one of the supported browsers can also be an option. 

 

Concerning forms that are missing from your archive, I suggest contacting our payroll support team. Doing so will give them the option to pull up your account in a secure setting and provide you with these forms: Contact QuickBooks.

 

Moreover, QuickBooks provides several payroll reports that offer a detailed view of your employee's gross pay, deductions, and tax data. To learn more about these reports and how to access them, you can visit this article: 

 

 

If you have additional questions about taxes or any QuickBooks-related matters, please don't hesitate to reach out to us again. The Community is always available to help you at any time. Take care!

September 1, 2024

I have the same problem. The help given didn't work. Still nothing appears. 

September 1, 2024

I am having the same problem. I have run the August payroll and there is no option to submit the FPS. There is nothing outstanding on the to-do list. I have tried deleting the problem and re-running the payroll but that does not solve the issue. Also no option exists to submit an FPS elsewhere

September 1, 2024

Exactly and clearing the browsers cache doesn't work either. It seems like a problem at their end but doesn't help us at all. I have also deleted & tried again but it doesn't work. At least we are not alone.