I have charged by a supplier for a service I have not received, they have refunded the amount to my bank, please can anyone tell me how to enter this into QB.

Good day, @avonautos-chilco.

You can create a bank deposit to record the refund. Once completed, you can match it with your downloaded transaction.

Hre's how:

1. Go to New icon (+).
2. Choose Bank Deposit.
3. From the Add funds to this deposit section, enter the details for Received From, Account, Amount, Description is optional.
4. Click Save and close. 

    

   

You can read through this article for more details: How do I handle supplier credits and refunds?

Fill me in if you have other questions. I'm always here to help.