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July 19, 2024
Question

I have just signed up and when I have set my address instead of the full county coming out (Essex) it’s just showing EZ how do I change this It’s like it’s in US Format

  • July 19, 2024
  • 1 reply
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1 reply

July 19, 2024

Yes, you are right, info. The abbreviation of the country on your end is for United States format. Allow me to assist you with troubleshooting steps to resolve this.

 

When setting up your address using a United Kingdom QuickBooks Online account, the Country selection dropdown will display the full name. Since you're seeing the abbreviations instead of the complete name of the country, I recommend re-entering the address again.

 

If the issue persists, you can open your account in an incognito mode to see if this has something to do with your browser.

 

Here's how to access incognito mode in some of the most commonly used web browsers:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N
  • Safari: Command + Shift + N

 

After signing in, you can set up your address again. If this resolves the problem, return to your default browser and clear the cache to refresh the page. Then, start with a clean slate. Alternatively, you can also use other supported browsers.

 

You may ask further about your address concerns that come to your mind by replying to my post. Rest assured that I'll be here to provide answers.