Skip to main content
Aug 26, 2021 11:10 AM UTC
Question

I'm looking at the submissions status on Payroll for HMRC. Previously it has said submitted, today it says processing ? What have I done wrong ?

I've had emails form HMRC saying the test submission was successful.

1 reply

Aug 26, 2021 2:52 PM UTC

Hello Kelly-Communityl,

 

Welcome to the Community page, 

 

You will need to check your hmrc account to see if it shows as submitted if it has not then you will need to check everything is correct in Quickbooks like the AO ref and credentials for logging in a password reset may fix the issue as the password needs to be over 12 characters long.