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vsmusic
November 29, 2022
Question

I'm really fed up with the login process - it constantly asks for verification. Anyone got any tips as to how to stop this?

  • November 29, 2022
  • 1 reply
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    1 reply

    A
    Ashleigh1
    November 29, 2022

    Hello Vsmusic, 

     

    Welcome to the Community page, 

     

    There is no way to turn off multi factor authentication just the 2-step verification in QuickBooks if you have a look at this article it tells you more about it. Also if you use a different device all the time it will ask you more to verify the account as well. 

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    vsmusicAuthor
    November 29, 2022

    I already have the 2 step verification turned off, not that it makes any difference. And I use the same computer every day. Some days I get in without more than two clicks (last week it was much better), other times (this week) it takes minutes to get in with all the layers, and it happens very day.

    Am seriously cheesed off with this, to the point I am thinking about dumping quickbooks. I could do everything on a spreadsheet with less hassle, for my kind of business.

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      GeorgiaC
      November 29, 2022

      Hi vsmusic, it's disappointing to hear that you're considering leaving QuickBooks on the back of this. The security of our customers data is our number one priority which is why we have a number of procedures in place to protect this. Do you already have browser settings set to remember your login information? Depending on browser settings, if you fully close and re-open your browser each time, you may be made to complete verification when logging in again. 

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