I'm trying to run Payroll on Paysuite today. Scheduled to Migrate to the new payroll next week. I get to the migration and download page, but I can't get past that!

Hi there, info977.

It could be a full cache in your browser that is causing the problem. That's why you're unable to get past on the migration process. I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: How do I clear my browser cache and temporary Internet files?.

If the issue persists, I suggest using another supported browser as alternatives. This way, you'll able to confirm if you get the same result.

Please check this article to see different information when you upgraded to the new QuickBooks Online Payroll: Upgrading from PaySuite - FAQ.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.