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easttv
June 17, 2020
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I need (for my accountant) to download the payslips for my employees from Jan 1st 2019 to Dec 31st 2019 and for Jan 1st 2020 to Feb 29th 2020. How do I get these?

  • June 17, 2020
  • 1 reply
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Original commenter did not share additional details
Best answer by Mark_R

On chat today I was told that QB will do a "Data request Recovery".

Not massively impressed the data was deleted but at least it should resolve the problem. 


I appreciate you getting back to us and providing additional details, @easttv.

Since QuickBooks changed your payroll to the new app, all of your payroll records will be excluded.  Before migrating from Paysuite you should have been advised to download the payslips. However you are correct we can arrange a data retrieval so you can download that information. This would need to be done through our phone support team. Their contact number is 08082345337. Please touch base with me here, if you need anything else Quickbooks related, I'm always happy to help. Have a great day and keep safe.

1 reply

LieraMarie_A
LieraMarie_A
June 17, 2020

I'll help you download and get a copy of your employees' pay slips, @easttv.

 

QuickBooks Online will generate a PDF copy of your employees' pay stubs. You have the option to print them from the Employees tab. I'll show you how.

 

  1. Go to Payroll.
  2. Select the Employees tab.
  3. Below the Run payroll option, click on the Paycheck list link.
  4. Change the Date Range if necessary. Select the date of the pay stub that you want to print.
  5. Select the Download icon.
  6. A PDF appears. Select the Printer icon to print.

 

For more information on printing pay stubs, click here.

 

I've got you an article for the list of payroll reports that'll help you view valuable information about your business and employees: Run payroll reports. 

Let me know in the comment section if you need further assistance. Have a good one.

E
easttvAuthor
June 18, 2020

Those options are not available, the earliest payslip is Feb 28th 2020.

 

This is the English version I am using

AlcaeusF
AlcaeusF
June 18, 2020

Welcome to the Community, @easttv.

 

Allow me to step in and provide assistance about the payroll information you need in QuickBooks Online.

 

We want to help you with your questions about downloading prior payslips. However, we need more information to provide accurate resolution and get this sorted out as quickly as possible.

 

Can you share with us the type of payroll subscription you're using for QuickBooks? Any details you can share would be much appreciated.

 

The payslips that'll show in the system are only those you've entered when you start using the service. The steps will be different depending on the subscription that you have.

 

For Standard Payroll:

 

  1. Select Employees > Employees.
  2. From the list of employees, select the employee whose payslip you want to view.
  3. Select Payslips to view all the payslips for the employee. You can see the Pay date, Pay period and Net pay at a glance.
  4. Select a payslip and it will open a card on the right hand side.
  5. Select Email Payslip if you want to send or re-send the payslip.
  6. Select Download Payslip if you want to print the payslip.

If you have Advanced Payroll, you are able to view payslips via two different methods:

 

  1. If you hover over the requested pay period after selecting Pay Runs, the Payslips button will appear.
  2. Alternatively, select the Pay Runs tab, to see a list of pay runs. Simply select the required date to open the run and from here you are able to select Payslips on the pay run actions bar.

In case you're still unable to get the data after following the steps, I suggest contacting our QuickBooks Support Team. One of them will be able to take over from here and assist you with the payroll concern.

 

Here's how you can reach them:

 

  1. Log into your QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Select Contact Us.

For additional reference, I've attached some articles you can use to know more about generating payslips, as well as printing them:

 

Please know that the Community has your back if you need assistance. Feel free to post a question, get answers, share tips, ideas, and more. Wishing you and your business continued success.

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