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Oct 26, 2020 12:53 PM UTC
Question

I need to make a paymnet for redundancy it is taking the pension contribution , how do i stop this

Original commenter did not share additional details

5 replies

Oct 26, 2020 1:01 PM UTC

Hello Golf1234, 

 

Welcome to the Community page, 

 

In order to help you resolve your issue, 

 

Can we ask which payroll it is you are using in Quickbooks, is it Standard or Advanced?

 

The way in which to tell which one you have is on the left-hand main navigation bar, when you click on the payroll if you have two other tabs showing that say 'payroll' and ' employees' that is standard payroll and if you click on payroll and no other tabs show then it is advanced payroll you have. 

golf1234Author
Oct 27, 2020 9:12 AM UTC

hi Ashleigh 

We are using advance payroll

Oct 27, 2020 10:12 AM UTC

Hi golf1234 Have you created a pay category for the redundancy payment, if so you'll have to ensure that it isn't included in the applicable pay categories for the employee and employer contributions within the pension settings. Payroll settings > Pension settings > contribution plans > applicable pay cayegories,

golf1234Author
Oct 27, 2020 10:34 AM UTC

the box for applicable pay settings wasnt ticked, and the redundancy pay type was not in there anyway, however when i did click it it still took the insurance payment,