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golf1234
October 26, 2020
Question

I need to make a paymnet for redundancy it is taking the pension contribution , how do i stop this

  • October 26, 2020
  • 2 replies
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2 replies

A
Ashleigh1
October 26, 2020

Hello Golf1234, 

 

Welcome to the Community page, 

 

In order to help you resolve your issue, 

 

Can we ask which payroll it is you are using in Quickbooks, is it Standard or Advanced?

 

The way in which to tell which one you have is on the left-hand main navigation bar, when you click on the payroll if you have two other tabs showing that say 'payroll' and ' employees' that is standard payroll and if you click on payroll and no other tabs show then it is advanced payroll you have. 

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golf1234Author
October 27, 2020

hi Ashleigh 

We are using advance payroll

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payment after leaving
October 27, 2020

Hi golf1234 Have you created a pay category for the redundancy payment, if so you'll have to ensure that it isn't included in the applicable pay categories for the employee and employer contributions within the pension settings. Payroll settings > Pension settings > contribution plans > applicable pay cayegories,

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golf1234Author
October 27, 2020

the box for applicable pay settings wasnt ticked, and the redundancy pay type was not in there anyway, however when i did click it it still took the insurance payment, 

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