I re subscribed but my account is still not working

I have some troubleshooting steps to share so you can get past this hurdle and be able to get back in working order, @brendanpetdriver.

Before doing so, would you mind telling me if you receive any error messages when signing into your account? Any additional information would be greatly appreciated.

In the meantime, we can use a private browser to open your account and see if the problem persists. It doesn't use the cache, which stores data that creates browser-related issues. You can use these keyboard shortcuts depending on the browser you're using:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If your account is successfully working, let's switch back to the regular browser and clear its cache & historical data. This helps to restore the default setup of the browser. In case the incognito mode or private browsing doesn't work, use other supported web engines to get the best and most secure experience with the program.

If the issue persists even after performing the troubleshooting steps, it's best to reach out to our Live Agents Support Team. They have the necessary tools to pull up your account securely to further investigate your issue. You can also verify your subscription status with them.

I'm adding this article to learn more about managing QuickBooks Online subscription: Update billing, payment, and subscription info. It also includes steps to access your billing history in the program.

Don’t hold back to drop a comment below if you have any other questions or concerns with your QuickBooks Online account. We’ll be here to help. Take care always.