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October 13, 2022
Question

Incorrect pension contribution

  • October 13, 2022
  • 1 reply
  • 0 views

Quickbooks has calculated the employer pension contribution but has calculated an incorrect amount. 

The Quickbooks calculation is shown as follows:

Employer Pension Calculations

£2,617.26            Gross Pensionable Pay

£520.00               Lower Earnings Threshold

£4,189.00            Upper Earnings Threshold

£2,097.26            Employer Pensionable Earnings

3.00%                  Employer Rate

£43.50                 Employer Pension Contribution

 

Clearly these calculations are correct apart from the final figure. 3% of £2,097.26 is £62.92. Why would Quickbooks get this calculation wrong? This is one of 59 employees and is the only one with an incorrect calculation.

1 reply

October 13, 2022

Hello Kslowe, 

 

Welcome to the Community page, 

 

Have you checked the percentage's/amounts for that particular employee? It might be worth ringing the support line on 0808 234 5337 and you'll be able to set up a screen share with the agent so they can look into this more for you, the line is open mon to fri 8am to 7pm and is free from any UK landline or mobile.