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PinnacleCare1
January 8, 2024
Question

Inviting to workforce

  • January 8, 2024
  • 1 reply
  • 0 views

Hi, i note since November standard payroll users have lost the ability to invite to workforce (which is rubbish), but the support instructions still show a way to do this, either by going to 'actions' > 'invite to workforce', or ticking the 'allow my employee to add their own personal details' box.

 

Neither if these options are available for me, what am i doing wrong please?

 

Thanks
Jim

1 reply

A
Ashleigh1
January 8, 2024

Hello PinnacleCare1, thanks for posting on the Community page, so as of 17th November 2023, at 11:00 a.m. customers who are using Standard Payroll will have the ability to invite employees to WorkForce, which is temporarily disabled as part of a security update to the system. There is an investigation INV-95556  which we have created a case for you case reference 15110189905 and added you to to and on the back of which you will be notified by email as soon as the functionality is restored once the security update is completed.

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