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K
kerrypriday-hotm
September 13, 2024
Question

Is it possible to refund an employee student loan deductions taken in error?

  • September 13, 2024
  • 1 reply
  • 0 views
An employee marked on their employment starter form that they were paying back a student loan so this was noted in QB. I have since received an HMRC notice to say we've been taking payments in error and should repay the employee via payroll. Can this be done?

1 reply

G
GeorgiaC
September 13, 2024

Hi there, thanks for posting on the Community 

 

We'll be happy to share some guidance on refunding student loan payments in QuickBooks. 

 

To do this, you would deselect the student loan in the employees' settings, and then enter a manual adjustment against the employee on the pay run for the total amount already deducted for loan repayments. 

 

If you would like a step by step, please get back in touch below with the payroll version you're using (Core or Advanced). Thanks for reaching Intuit support. We'll be around to answer your questions and provide further assistance. 

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