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A
accounts145
October 20, 2020
Solved

Leave request email notifications

  • October 20, 2020
  • 2 replies
  • 0 views

Hi, 

We work with Online Advanced Payroll and i'm sure at one point we were getting email notifications when an employee requested leave. For some reason, this is no longer happening. Is this something i can turn on/off? If so, how do i switch it back on?

 

Best answer by Nick-WS

I've had a similar problem, if you go to the main Payroll page, on the Employees tab, to the right hand side you have a button called 'Manage Employees' (Next to 'Add Employee'). When you click on 'Manage Employees' it brings up a drop down menu, the last option on the drop down is 'Notifications'. Once you have clicked notifications it brings up a list of tick boxes for you to select when you would like to receive notifications. 

2 replies

A
Ashleigh1
October 20, 2020

Hello Accounts 145, 

 

Welcome to the Community page, 

 

Has anything been changed within the employee portal itself or the employee portal settings?

Could you please check to see if anything has changed in there? 

A
accounts145Author
October 20, 2020

Ive checked through all of the settings but can't seem to find anything that relates to email notifications.

E
EmmaM
October 20, 2020

Hi accounts145, If you go to the cog>payroll settings>employee portal settings>employees can request leave is ticked? If you then go to the specific employee and employee portal access the correct email is in there? Could you then go to the cog>payroll settings >details and check your email is there? Do you have safe senders set up in your email? Is it just on the one employee this happens?

N
Nick-WSAnswer
January 21, 2021

I've had a similar problem, if you go to the main Payroll page, on the Employees tab, to the right hand side you have a button called 'Manage Employees' (Next to 'Add Employee'). When you click on 'Manage Employees' it brings up a drop down menu, the last option on the drop down is 'Notifications'. Once you have clicked notifications it brings up a list of tick boxes for you to select when you would like to receive notifications. 

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