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Jan 14, 2020 9:13 AM UTC
Question

Liability account is required

I'm trying to record a donation that we have received in our bank in the usual way, but QuickBooks is saying "Liability account is required" when I just want to post the income to our donations account.

1 reply

Jan 14, 2020 9:30 AM UTC

Hi caladineliam

 

We are aware of the issue you are experiencing and our engineers are working to resolve it. There is a workaround; choose Amounts are to 'No VAT', or if adding from the Banking section add using any code and then edit the transaction and change Amounts are to 'No VAT' again

We apologise for any inconvenience this may be causing you.