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liz-blake
May 26, 2023
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Link to PensionSync

  • May 26, 2023
  • 1 reply
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I am trying to link to PensionSync but it is showing the below error and asking me if I would like to 'Use Payroll details' or 'Use PensionSync details'. I don't want to select the wrong option so any help would be appreciated.

 

The details of the scheme from the PensionsSync differ to the existing details:

                                            Payroll            PensionsSync

Contribution Plan Count          1                           4

 

Thanks.

Best answer by Ashleigh1

Hello Liz-blake, thanks for posting on the Community page, So you need to confirm on the pension provider what plan you are using and if the pension plan is correct then use pension sync details as they pull it through from the pension provider.

1 reply

A
Ashleigh1Answer
May 26, 2023

Hello Liz-blake, thanks for posting on the Community page, So you need to confirm on the pension provider what plan you are using and if the pension plan is correct then use pension sync details as they pull it through from the pension provider.

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