Login issue

Let me guide you in the right direction on how to get access to your payslips and P45, JB2910.

When you access your company, let's ensure you enter the correct credentials in the Email or User ID field along with your password. This will help make your sign-in process seamless. Check out this article for solutions to troubleshoot any log-in issues you might encounter: Recover your Intuit Account if you can’t sign in.

For your payslips, you can access your payslips on the Payroll payment list screen. Also, make sure that the correct pay period is set, as the date range or selection will impact the transactions shown in your company.

Additionally, the P45 form will be available once the employer runs your last payroll. To solve this issue, please get in touch with your employer or the company admin. Check if they have updated your status and provided the correct Leave date and Reason for the change.

For additional resources, take a look at this article to learn more about What to do when an employee leaves. Furthermore, visit the QuickBooks Online Core Payroll Resource Hub to get acclimated to the various tasks and features available in your payroll service.

Don't hesitate to visit the Community again if you have other payroll-related concerns or questions about QuickBooks. We're dedicated to providing you with the support you need.