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M
M for TF
November 22, 2021
Solved

Missing employee on payrun

  • November 22, 2021
  • 1 reply
  • 0 views

I am using QB advanced payroll and have been for several years.  We have moved to a new account and the empoyees are set up, some are paid weekly, some monthly.

 

All employees are set up with full details on the system.

 

The monthly payrun will not pull in the monthly employees, yet it does recognise they are there if I 'add' the employee manually. 

 

Any suggestions?

 

Best answer by Ashleigh1

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default. 

1 reply

G
GeorgiaC
November 22, 2021

Hi M for TF, thanks for your post. Does each employee have a pay schedule assigned  and showing under Employee settings > Pay Run Defaults > Pay Schedule? 🧐

M
M for TFAuthor
November 26, 2021

Yes and that is why they appear in the manual add box.

A
Ashleigh1Answer
November 26, 2021

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default. 

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