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July 17, 2022
Question

My CIS retun keeps getting rejected when i submit it to HMRC, anyone else having problems

  • July 17, 2022
  • 1 reply
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1 reply

JessT
July 17, 2022

Hi djefferybrickwor.

 

Below are common reasons why a CIS return is rejected. You'll want to be sure all they are correct. You can also log in to the HMRC website to confirm your credentials.

 

  • CIS credentials in Account and Settings are incorrect
  • All suppliers have incorrect references and CIS setup
  • Your HMRC Government Gateway credentials are incorrect.
     

You can also contact our QuickBooks Online Support to unfile the rejected return, and so you can re-submit it. Here's how to get in touch with them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) and choose the Search tab.
  3. Enter something like Rejected CIS Return and click Continue.
  4. Choose a way to contact the team.

 

You can also submit via the HMRC website before the cut-off date, so you won't incur a late return penalty. Here's an article for your additional information: Filing CIS in QuickBooks Online.

 

Feel free to reach back out if you need more help. Take care and have a good one!