Norton Utilities Pro has blocked the Quickbooks online desktop version as unsafe, what is the solution?

Welcome to the Community, accounts-exponen.

I recognise the inconvenience you are experiencing with Norton Utilities Pro blocking the QuickBooks Online Desktop version as unsafe.

It's important to note that Norton Utilities Pro is third-party software, and we have no direct control over its settings or functionality. However, there are some things you can check to help you overcome this issue.

First, make sure you have the most recent version of Norton Utilities Pro installed on your computer. Installing the most recent version may resolve the issue. I also recommend contacting an IT professional to assist you in configuring specific settings or options for blocking applications or exceptions. Include QuickBooks Online Desktop app as an exception to the list of blocked applications. This should allow QuickBooks Online to function without interference from Norton Utilities Pro.

Here's an article for more information about the QuickBooks Online Desktop app: Everything you need to know about the QuickBooks Online desktop app.

Alternatively, you can access your QuickBooks Online account using any of the supported browsers below that work seamlessly with QuickBooks Online:

• Google Chrome: Version 78 or newer
• Mozilla Firefox: Version 76 or newer. Note: To preview and print forms on Mac OS, you'll also need the Firefox PDF plugin.
• Microsoft Edge: version 75 or newer
• Safari: version 12 or newer (Mac only)

I'll be around if you still need my assistance or if you have follow-up questions about QuickBooks Online desktop app. Keep safe!