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linda merritt
Apr 20, 2020 10:12 AM UTC
Question

On employees and payroll i just got a blank page whats happened just changed to new system?

Original commenter did not share additional details

3 replies

Ashleigh1
Apr 20, 2020 11:24 AM UTC

Hello Linda,

 

We are aware of this issue we are working on getting this fixed and should be up and running again shortly. 

Mr Dyson
May 31, 2024 12:32 PM UTC

I am having the same problem.I open the Payroll Overview works...Payroll taxes work but employee page is blank.

I need to run a P45 but can't access the employee file to do this.

GeorgiaC
May 31, 2024 2:57 PM UTC

Hi Mr Dyson, thanks for posting on this thread 

 

We're not aware of any issues accessing the employee section in QuickBooks Online Payroll. To check for any browser issues that may be causing this, please try opening QuickBooks in a different web browser or clear the cache and Intuit-specific cookies on your current browser. 

 

If this doesn't fix, please get back in touch below with the version of payroll that you're using - Standard or Advanced. Thanks again for reaching Intuit QuickBooks support. 

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