Ou asked Hello can you tell me why intuit has just taken £24 out of my account for month when I normally pay £12 thanks ?

Let me share a few information, Acautolocksmiths.

There are a few reasons why the rate is higher than expected. It could be you had a promotional discount that has been expired, so you're now billed with the regular price. Or, a sales tax is added to the base subscription price.

I'll include this article to help you know more about rates and charges: How to understand your subscription rates and charges.

To verify your subscription charge, I suggest reaching out to our customer care support. They can check your account in a secure environment. Here's how:

1. Click Help inside QuickBooks Online.
2. Select Contact Us.
3. Enter "Subscription rate concern" in the description field, then click Let's talk. 
4. Select Chat.

Get back to us if you have other concerns. The Community is available 24/7 to help you. Take care!