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T
tabsy
March 8, 2021
Question

p32

  • March 8, 2021
  • 1 reply
  • 0 views

My P32 figure for April is incorrect to the payroll figures that is on Pay run We run Payroll advance online if this makes a difference.

 

The Pay run figures match HMRC but HMRC does not match the P32.

 

Why are they not matching? How do I fix the figures so they match?

1 reply

A
Ashleigh1
March 8, 2021

Hello Tabsy, 

 

Welcome to the Community page, 

 

 

Could you send us some screenshots of the payrun for April and the P32 report so we can have a look into to it for you. 

 

If you are not comfortable sending the screenshots over the Community page, then we would advise you ring the helpline and then you can set up a screen share with the agent on the phone and they can look into it for you. The line is open from 8am to 7pm mon to fri and the number to ring is 0808 234 5337. 

 

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