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June 24, 2019
Question

Pay period dates wrong

  • June 24, 2019
  • 1 reply
  • 0 views

Hi, so today I made my first ever mistake with payroll...

I was putting through my month 27-05-2019 to 23-06-2019 and I accidently set the dates a month early, so somehow put through 28/04/2019 to 27/05/2019.

I have submitted this already to HMRC via quickbooks new advanced payroll, is there any way that I can fix this ? ASAP ?

Thanks for your help.

1 reply

MaryLandT
June 24, 2019

Hello there, @GarethM,

 

Let's get you to the right support team who currently handle payroll corrections.

 

I recommend contacting our QuickBooks Online Payroll Team so they can change the pay period for you. By doing so, you'll be able to re-submit your returns to the HMRC with the correct information. They're open M-F from 8 AM to 8 PM BST.

 

Here's how to contact them:

  1. Click the Help button at the right top.
  2. Click Contact Us.
  3. Enter a brief discussion of your concern, then click Let's talk.
  4. Select either Chat or Call us.

Should you need anything else please let me know and I'd be glad to help.