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hathwaym
September 26, 2021
Question

Payroll

  • September 26, 2021
  • 1 reply
  • 0 views

Hello,

I've just run payroll and have made a mistake for one of the employees. I've already submitted FPS to HMRC but want to rectify the issue. Is it possible to update the one employee without affecting the rest? Will I have to redo all the information I've input across all employees?

1 reply

G
GlinetteC
September 26, 2021

Hello there, hathwaym.

 

I'm here to help you route to the best support available in adjusting your payroll in QuickBooks Online.

 

Correcting payroll requires account verification which I'm unable to do it here in the Community as this is a public forum. I suggest contacting our Payroll Support to assist you with rectifying your employee's payroll.

 

Here's how to contact them:

 

  1. Go to (?) Help, then Contact Us.
  2. Type a brief description of your case, then Let's talk.
  3. Select Start a chat.

Also, I've added our page about employees and payroll for your reference.

 

If you have any other payroll concerns, you can post them here @hathwaym. The Community is always here to help.

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