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nvmotors
April 17, 2020
Question

Payroll - an employee is returning from unpaid leave earlier than expected. How do I amend on Standard Payroll Online?

  • April 17, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

JessT
JessT
April 18, 2020

Hello nvmotors!

 

It's good to know that your employee is coming back earlier than expected. Let's edit their leave schedule.

 

You can go to the Employees menu and click the name of the employee. Below the name, you can click the Leave section and edit the Last day of leave date.

 

 

That will do it. By the way, if you need references for payroll, you can check out the QuickBooks Online Standard Payroll Hub.

 

We're just right here if you need further assistance in payroll or in QuickBooks.

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nvmotorsAuthor
April 18, 2020

Hi we tried this by keeping original start date and changing end date. The QB message just above the ‘save’ stated your can’t have more than one leave ...’ 

S
SarahannC
April 18, 2020

Hello there, nvmotors.

 

t looks like your browser is holding too much data.

 

It happens when we use a browser, like Chrome. The information from the websites will be stored in its cache and cookies. It's causing QuickBooks not to work properly, such as loading and formatting issues, as well as getting an unexpected error during navigation.

 

If that's the case,  it can be fixed by accessing QuickBooks account through an incognito window. It's also a way to identify if it's really a browser issue. From there, we can follow the steps provided by my colleague above. If it works fine, let us clear the cache to remove the history files and start fresh. Also, we can use other compatible browsers in QuickBooks Online. 

 

Let me know if you have other questions or need further help with this. I'm right here to assist you. Take care!

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