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December 31, 2022
Question

Payroll error

  • December 31, 2022
  • 1 reply
  • 0 views

I have been dealing with an error that Intuit hasn't been able to fix for over two weeks.  I can trick and manipulate payroll if I don't make any changes to their paycheck (add mileage, bonuses, etc.), but am getting an error that states "You must assign an account for this transaction."  It appears to have started when I did my last payroll update.  I'm convinced it has something to do with the WA Cares Act that has been added to QB, but isn't implemented for another 6 months (if at all).  I have checked all my payroll liabilities, payroll items, etc. to make sure they have accounts linked and they all do.  I can hit ok when getting the error to advance to the next paycheck but then when I go to create paychecks, it gives me an error and kicks me out of QB (Desktop).  Please help.

1 reply

December 31, 2022

You've reached the right place for help, 12314648425814.

 

The error message "You must assign an account for this transactions" can be resolved by using the Rebuild Data tool in QuickBooks Desktop. This tool is used to fix any possible data damage within your company file. Let me show you the steps on how to perform this below:

 

  1. From the File menu.
  2. Click on Utilities.
  3. Select Rebuild Data/ Verify Data.

Additionally, here's an article that'll help with your year-end preparations. This guides you in accomplishing your year-end tasks This article is for US versions, however, this is also applicable to UK versions: QuickBooks Desktop Year-End Prep and Resources.

 

Leave me a reply below if there's anything I can assist you with payroll. Have a nice day and take care!

December 31, 2022

Thanks for your reply, I appreciate it.  Multiple Intuit customer/data services have tried this with me to no solution.  They even took my company file and "repaired" it.  Every time, even before my company file was 
"repaired" it said/says "Quickbooks detected no problems with your data" when verifying data and   Rebuild has completed and it gives me an Error 179, Warning Verify Master: totTrans wrong.  Is 123352.  Should be 123351.  I will send this to the data services, again, and see if we can get any further.  Thanks.

December 31, 2022

I did the repair and did another rebuild and it says 0 errors, went into payroll, still getting the error, You must assign an account for this transaction.  Any other suggestions?