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SL88
January 15, 2021
Solved

Payroll for overseas employee - qb not producing payslip

  • January 15, 2021
  • 1 reply
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An employee is now working overseas and has been given an NT tax code by HMRC as a non UK resident for tax. Applying the X code to NI (since the employee should no longer be paying NI), results in no payroll/payslip being calculated by qb at all, despite the fact that the employee should be paid with no tax or NI deduction. qb simply shows "Continue set up" to add employee to payroll. What further action to set up the employee is required in order for qb to run payroll properly?

Best answer by GeorgiaC

Was there any success with this? I'm having the same problem. Identical in fact.  I've cleared Caches etc., nothing doing. Thank you.


Thanks for joining this thread mrsslacko, is this in relation to a new employee or are you changing the tax code for an existing employee who has already been ran on the payroll? Additionally, can we check if you're using the Standard or Advanced version of payroll? If it is an existing employee we would advise to reach out to HMRC for advice .

1 reply

G
GeorgiaC
January 15, 2021

Hi SL88, 

 

Thanks for joining us here on the Community, 

 

Please first check that when clicking 'continue setup' there are no incomplete fields marked with an asterisk or highlighted in red.

 

If you'd already had a draft pay run saved before editing the tax code, please delete this as the system will not take the change into account, and then attempt to re-run. 

 

If you're still having trouble after checking this, please get back to us below, and advise whether you're running the Advanced or Standard payroll.

 

Thanks again 🙂

S
SL88Author
January 15, 2021

Hello again

 

Having checked again there are no incomplete fields marked with an asterisk or highlighted in red. Also no drafts. The first draft has been deleted.

 

Unfortunately still no joy.. same  'continue setup' message persists and qb doesn't run the payroll for the employee.

 

Please advise,

 

Thanks

MaryLandT
MaryLandT
January 15, 2021

Thanks for getting back to us, SL88.

 

I've got an article for you that provides instructions and detailed steps with a tutorial to help you set up the overseas employee. Check out this link for your guide: Add employees in QuickBooks Online Standard Payroll.

 

To ensure you have entered all employees' information, you need to check their information. Use this Edit employees guide to verify their profile.

 

Aside from the employee's information, you need to make changes to your settings through this page: Get set up for QuickBooks Online Standard Payroll.

 

Once done, you can pay your employees.

 

If you're using QuickBooks Online Advanced Payroll, please refer to this article: Get started with Advanced Payroll. It will tell you what you need to complete the set up before running payroll.

 

Let me know if there's anything else you need concerning payroll. I'm always right here to help you.

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