Solved
Payroll new tax year
I can't see payroll for 2021/22 to run week 1, I have processed week 52 on 20/21 payroll
I spent an hour on webchat with Intuit this morning! This issue is still not fixed and is being further investigated. In the meantime I have been advised to use HMRC PAYE basic tools to run payroll until there is a fix. They don't seem to have a work round for this issue as of yet. HMRC is fine but lots of set up for each employee - it's far from ideal!
Hello Michelle, thank you for posting in the Community about this. If any other Community users are experiencing the same thing please call on 08082345337 an investigation has been raised reference INV-56865, the fix is company specific,once you have called in our care team can take the details needed and add your company to the ones affected so the fix can be added once it has been completed..
EDIT- This was resolved by our senior engineers on a company by company basis in April 2021
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