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June 3, 2022
Question

Payroll - no longer have any employees why does it still want me to run payroll?

  • June 3, 2022
  • 1 reply
  • 0 views

I have no employees, the only employee that I had has left. I have marked him as a leaver, have generated the P45 but why is Quickbooks still requiring me to run payroll each week? Albeit for zero. How can I get it to stop?!!

I do pay someone as a subcontractor through CIS so I obviously don't want to jeopardise that part.

Any help and advice as to what I need to do gratefully received!

1 reply

June 3, 2022

Thank you for bringing this to our attention, @Wanda Why.

 

I’ll share some workaround here on what to do to stop QuickBooks from requiring you to run payroll.

 

Based on your statement above, we can change the payroll schedule set to that specific employee. Take note that if you mark them as leavers, you won’t be able to edit, change or delete their payroll schedule. Kindly refer to this article to unmark employees as a leaver.

 

In the meantime, you can amend the schedule and set it to monthly instead of weekly. Here’s how:

 

  1. Select Employees from the Payroll menu.
  2. Choose the employee's name.
  3. Choose Edit employee.
  4. Choose How often do you pay [employee]? from the dropdown menu. Then, choose the employee's pay schedule for the future. Select Add New to create a new pay schedule. Fill in the necessary fields. Then click OK.
  5. When you're finished, click Done.

 

If you want to delete the schedule, I highly suggest you reach out to our Technical Support Team for assistance. This way, they’ll be able to pull up your account in a secure environment and able to do screen sharing to walk you through the process.

 

Feel free to add a comment if you have further questions about payroll in QuickBooks Online. I'm just one post away from assisting you. Stay safe!