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C
Clear Figures
July 23, 2020
Question

Payroll Rollback not clearing old journal

  • July 23, 2020
  • 1 reply
  • 0 views

I've had to rollback QB Online Standard payroll because an employees salary was incorrect.  But for one employee QBO has not deleted the Journal.  I've re-run the payroll for the relevant month and now have two journals for the same employee/pay period.  Payslips are fine, but my question is can I simply delete the 'extra' journal and transmit the RTI again safely?  Any comments most welcome.

1 reply

R
Ryan_M
July 23, 2020

Hi @Clear Figures,

 

I'll take care of your query about your employee's payroll journal in QuickBooks Online Payroll (QBOP).

 

You can delete the payroll journal that remained after the rollback. There won't be any issues right after, and it won't affect the employee's RTI as well. 

 

In case you have other questions regarding QBOP, check out this article: QuickBooks Online Standard Payroll Hub. It's a list of every article related to QuickBooks Online Standard Payroll.

 

Have other questions in mind? Place them in the comments below, and I'll get back to you. 

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