I got you, Akmal. Let me help you resolve this.
The journal entry is recorded accurately. The payroll tax should show on the Profit and Loss report.
I've replicated it on my end, and I was able to see the taxes on the report. You might be experiencing some web issues. It can be a reason why you're unable to see them. We'll perform a few steps to fix this.
Let's start with logging into your account through a private browser. It's the best place to identify browser hiccups. Here are the shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If you can see the payroll taxes using the private browsing session, go back to your regular browser and clear its cache. It helps us refresh the program.
On the other hand, you can also use a different browser to narrow down the issue.
Let me also add these articles for future reference:
Feel free to click the Reply button below after trying the recommended steps. We're right here to help you.
Hello Community Users, We just wanted to pop in and update this thread with the resolution as to why in this case the taxes were not showing on the p and l statement in the hope that it is helpful to future viewers of the thread. In this case the sub account that was set up and posted to was linking to a liability. This was corrected and the sub account was re-added and the Journal then posted as customer expected in the p and l.
Any questions or if you have a similar situation we'd be happy to help here at the Community.
