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churnetvalleyboo
July 8, 2020
Question

Payroll will not send to HMRC

  • July 8, 2020
  • 1 reply
  • 0 views

We have ran the payroll but the file will not send to HMRC. It is just spinning on the waiting for response from HMRC line. We have done several pay runs in the new payroll system, without issue and no details have changed. Why won't it send the file and how do I get it to HMRC if Quickbooks will not send it, so that we don't receive a penalty?

1 reply

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Becky29
July 8, 2020

Hiya churnetvalleyboo 👋 What payroll is it that you're running is it the standard or advanced? and have you migrated at all? Let me know so we can look into this closer for you. Thanks 

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