Is there a bug in the software as I completed the P11ds for 2023/24 with no hassle last year but trying to do so again this year and the benefits won't carry forward despite my following the instructions - payroll settings/benefitcategories/yearend/carryforward. It seems to think there are no linked employees for van benefit on the carry forward when there was one last year. I've tried unticking carry forward but it wont let me set up 2024/25 benefit categories clean either as won't find any employees when I try to link it?

Help please!

N

NicoleAscencionS

Ensure to double-check the employee's profile to confirm the P11D benefit is linked, ALD19. Let me walk you through the process below.

It is important that employee records are active and properly set up for the new benefit year. If a record is incorrectly linked or missing information, it may not display correctly.

Please see the steps below on how to check:

Go to Payroll.
Choose the employee.
Click Benefits.

If there is no benefit shown, you can add it to the employee's profile and then attempt to complete the P11D again.

On the other hand, if the benefit is there and still does not carry forward, I recommend reaching out to our Live Support Team. They have the necessary tools and resources to further investigate the root cause of the issue. Please be guided with our support hours to ensure that we can assist you promptly.

Here's how you can contact them:

Navigate to the Help button at the top right corner.
Go to the Search tab and enter your concern in the search field.
Select Contact Us and choose a way to connect with us.

Additionally, to ensure your payroll is organized, visit this article for steps to confidently start the new tax year: Year-end guide for QuickBooks Online Advanced and Bureau Payroll.

By following the outlined steps, you can ensure that all employee benefits are properly tracked and reported, helping you stay compliant with tax regulations. If you have follow-up questions, feel free to add on this thread.

J

Jane37

I have submitted my last FPS for 2024/25 year end but there was no box asking if it was my last submission which is required by HMRC so please can you let me know how I now do this. I have never had a problem with this in previous years. Thank you.

N

NicoleAscencionS

HMRC automatically identifies your Final Payment Submission (FPS), Jane. There's no box to check that indicates this is your last submission. Allow me to provide further details about this.

When processing payroll, it is recommended to submit the FPS promptly to avoid any delays in reporting. Once you have submitted it, HMRC will automatically recognize it as your final submission for the tax year.

You can also check if your submission for 2024/25 is completed. If you're using QuickBooks Online Payroll Core, you can follow these steps:

Go to Payroll.
Select Payroll tax.
Under Done, you can see the Submitted status of the FPS.

On the other hand, if you use QuickBooks Online Advanced Payroll, you can see this material for the steps: Check submission status.

Additionally, to learn how to close your previous financial year and prepare for the new one, you can explore this article for guidance: Year-end guide for QuickBooks Online.

We're committed to helping you ensure compliance with all regulatory requirements and position your business for a strong start in the new fiscal year. If you have follow-up payroll questions, feel free to leave a comment below.

J

JohnW1958

Hi

I have read the sections on how to submit final payroll reports to HMRC. However, I just cannot get it to work. Basically, on 31 March 24 I submitted the last employee payslip and submitted the FPS as usual (which has been accepted by HMRC).

However, now I am trying to submit a FINAL FPS to HMRC as end of year, but nowhere on Payroll Core does it show me an option to submit and tick a YES to indicate that this is my FINAL FPS. I am now panicking as I realise I only have until 19 April to send this final payroll report to HMRC.

R

richard96

If you have submitted your FPS for month 12, the 'final' field should have been flagged in there.

A

AdonL

Let's submit your Full Payment Submission (FPS) to HMRC, JohnW1958. I'll outline the complete process below for your convenience.

When submitting the final FPS in QuickBooks Online (QBO) Core Payroll, please set up your payroll information and ensure your payroll data are correct.

Here's how:

Log in to your QuickBooks Payroll account.
Select the Company Cog, followed by Payroll Settings.
Enter your PAYE and Accounts Office reference.
Select any options appropriate for your pay runs.
Enter your HMRC credentials.

Once done, create and run payroll before submitting an FPS. Please follow the steps below:

Go to the Payroll option and select Payroll Tax.
Find the FPS you would like to submit and select File
If you're submitting late, choose the reason for the late submission.
Click Submit.

Once done, HMRC will recognize it as your final submission for the tax year. You can also check out this article for the complete process: Submit an FPS to HMRC in QuickBooks Online Core Payroll.

Moreover, as you prepare to close out the previous fiscal year and prepare for the upcoming one, I suggest exploring our Year-end Guide to gain comprehensive instructions for a seamless transition.

We're always here to help you meet all regulatory obligations and ensure your business is ready for the coming fiscal year. For additional questions about payroll or FPS submission, please comment below.

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