I have transferred payroll from Sage where I have an employee without a NI number. They are enrolled with NEST and pay contributions pre-tax. This does not seem to be possible in QB as NINO employees cannot be assessed for pension, how can I resolve this?
I have received a callback from your helpdesk, I changed the employee's details to manual assessment and could calculate contributions accordingly.
I am concerned that Pensionsync is not set up to report these contributions and I will have to do this manually, every pay run.
Please could you address this problem, or let me know if there is any workaround for this?
Hello @S_P70,
You'll want to add the contribution manually in QuickBooks. However, I'd still recommend contacting your pension provider.
They can guide you on how correctly record this and assist you further.
In the meantime, I'll be sharing our page about employees and payroll for your reference.
Should you have other questions or concerns, please reach out anytime. The Community is always here to help. Thanks for visiting us and have a great day.
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